Who's plugged in but not paying
Everyone is tapped into the water, connected to gas pipes or plugged into the electricity supply so assurance starts with a simple problem - who is connected and who’s their provider? The initial assurance step is to have tools and expertise to solve the void and gap site problem through intelligent application of reference data to current billing outputs. Roscom's tools will integrate into your CRM and validate billing refunds and changes to billing outputs, or reconcile provision requests to billing registrations.
For Smart meter deployments there’s the issue of reliability when uploading your billing feed data via a GSM bearer that may be your concern; whether that’s upload failures or data corruption, our technology pinpoints the failure for resolution. Whatever your range of concerns you need a fully capable partner who can calibrate metering complaints and supports you in keeping your customers happy, avoiding churn and demonstrate compliance to rules laid down by industry regulators.
We help you ensure that what you charge is an accurate billing of the energy or service which has been used. Our unique Outside In and Inside Out approach supports your business goals and is proven to give you the chance to optimise your revenues and margins while ensuring you can prove compliance with legislation. This isn’t basic revenue assurance; this is technology and methodology that reveals revenue and margin opportunities; from initial error elimination to increases in small but crucially valuable billing optimisations.