Technology to Technology Assurance Solutions
Roscom is a globally leading technology-to-technology assurance solutions company for Governance, Risk and Compliance (GRC) activity support in the digital age.
We have applied our 30 years of learning in Telecoms testing and Revenue Assurance to create technologies matched to risk and controls mapping processes for a range of industries. These allow us to deliver customer lifecycle end-to-end assurance projects for digital ecosystems. We test, measure and assure revenues, margins and service or product deliveries to maximise client profitability while proving compliance with ever evolving digital business regulation.
Roscom uses the latest technology, designed and manufactured inhouse to work with businesses to deliver a precise, controlled and documented independent view of the products or services offered, the prices charged and the customer experience delivered. Clients can then choose to follow our recommended billing and service optimisations to increase revenues, margins and profits and implement better controls.
How we do it
After decades of experience we have developed a unique ‘outside in’ and ‘inside out’ approach for our technology suite. Our Customer Lifecycle Controls Domain helps you use the tools and apply them most effectively.
From the ‘outside in’ view, we deliver a precise, controlled and documented independent view of the products or services offered, the prices charged and the customer experience delivered.
From the ‘inside out’ view we give you the tools and know-how supported by our team of trusted experts to prove what’s really happening to every single record, customer and order line item. From new registrations, to individual items ordered and delivered, line item calculations, discounts applied to products credited or returned we give you the definitive picture of what’s really happening in your business.
Our Customer Lifecycle Controls Domain then helps combine the two views and enables you to apply enhancements to controls or implement quantified product or service delivery and billing optimisations.
This suite of technology solutions is further enhanced by our Control | Comply | Certify methodology to support the paper audit of your GRC function. The technology solutions are available with flexible SLA’s through either technology installations or self-run services via cloud platforms or outsourced managed services.